Privacy Policy

At Omniwallet, we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, and protect the personal information you provide us through our website and our services. 1. Data Controller Controller: Omniwallet Contact email: omniwallet@omniwallet.net Website: https://www.omniwallet.net Omniwallet SL Carrer de Tamarit 99, Bajos 1, 08018, Barcelona CIF B22602668 2. Applicable Regulations The processing of personal data is carried out in accordance with the current regulations on data protection, particularly: Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) Organic Law 3/2018, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) 3. Personal Data We Collect We may collect and process the following types of personal data: Identifying data: name, surname Contact data: email, phone Professional data: company, position Access data: user, password (encrypted) Platform usage data: activity, interactions, use of functionalities Technical data: IP address, browser, device, operating system Under no circumstances do we request specially protected data. 4. Purposes of Processing Personal data is processed for the following purposes: Manage registration and access to the Omniwallet platform Provide contracted services and maintain the contractual relationship Manage operational and support communications Send informational and commercial communications related to Omniwallet (only if consent is given) Analyze platform usage to improve user experience Comply with legal and regulatory obligations 5. Legitimacy of Processing The legal basis for processing the data is: The execution of a contract or the application of pre-contractual measures The express consent of the user Compliance with legal obligations The legitimate interest of Omniwallet to improve its services and ensure its security 6. Data Retention Personal data will be retained: As long as there is a contractual or commercial relationship As long as necessary to comply with legal obligations Until the user requests its deletion, when legally possible Once these periods have ended, the data will be securely deleted. 7. Data Recipients Personal data will not be transferred to third parties, except in the following cases: Necessary technological providers for service provision (hosting, email, analytics, etc.) Legal obligation Competent public authorities In all cases, Omniwallet guarantees that such third parties comply with data protection regulations. 8. International Transfers In the event of using providers located outside the European Economic Area, Omniwallet guarantees that such transfers are made with adequate safeguards, such as standard contractual clauses approved by the European Commission. 9. User Rights The user can exercise the following rights at any time: Access to their personal data Rectification of inaccurate data Deletion (right to be forgotten) Limitation of processing Opposition to processing Data portability To exercise these rights, you can send a request to omniwallet@omniwallet.net, indicating the right you wish to exercise and verifying your identity. Additionally, the user has the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es). 10. Security Measures Omniwallet adopts the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing its loss, alteration, unauthorized access, or disclosure. 11. Use of Cookies This website uses its own and third-party cookies to enhance the browsing experience. You can consult all detailed information in our Cookie Policy. 12. Modifications to the Privacy Policy Omniwallet reserves the right to modify this Privacy Policy to adapt it to legislative changes or service improvements. Any modification will be published on this same page. 13. Contact If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at: Email: omniwallet@omniwallet.net

Loyalty Master

Tu asistente experto en fidelización

¡Hola! Soy Loyalty Master, tu asistente experto en programas de fidelización.

Puedo ayudarte con:

  • Dudas sobre Omniwallet y sus funcionalidades
  • Configuración de tu programa de puntos
  • Estrategias de fidelización
  • Integraciones y aspectos técnicos

¿En qué puedo ayudarte hoy?

🇬🇧 View in English?