STM ERP - Soft Textile

The integration between OmniWallet and STM ERP allows you to connect your management system with a comprehensive loyalty program, keeping customers, purchases, and points balance synchronized automatically.

Thanks to this integration, any sale recorded in STM ERP can generate points, update the customer's history, and activate loyalty campaigns without the need for manual processes.

What does the integration allow?

The connection with STM ERP incorporates all the loyalty functionalities of OmniWallet into your company's usual operations:

• Automatic accumulation of points.
• Redemption of points for discounts and rewards.
• Customer synchronization.
• Digital cards for Apple Wallet and Google Wallet.
• Smart coupons.
• Automated campaigns.
• Advanced customer segmentation.
• Reports and analytics of the program.

Automatic synchronization

The integration keeps the necessary information synchronized between STM ERP and OmniWallet so that the loyalty program is always up to date.

Each purchase made by a customer can automatically reflect in their points balance, activity history, and level within the program.

Automatic accumulation of points

Sales recorded in STM ERP can generate points completely automatically according to the rules defined in OmniWallet.

You will be able to configure promotions such as:

• Points for amount spent.
• Temporary campaigns.
• Point multipliers.
• Rewards by product categories.
• Special bonuses.

All this without modifying the usual operation of the ERP.

Rewards and coupons

Customers will be able to use their points to obtain different benefits, such as discounts, gifts, or exclusive promotions.

OmniWallet automatically generates the coupons and keeps the status of the rewards used synchronized.

Omnichannel loyalty

If you also have e-commerce or physical stores, OmniWallet unifies all customer information into a single loyalty program.

Accumulated points and rewards can be shared across all connected channels, offering a fully integrated experience.

Complete analytics

All activity recorded from STM ERP feeds into OmniWallet reports, allowing you to analyze the performance of the loyalty program through indicators such as:

• Active customers.
• Purchase frequency.
• Points issued and redeemed.
• Customer value.
• Retention.
• ROI of the program.

Additionally, with Loyalty Master, OmniWallet's artificial intelligence assistant, you can generate reports, detect opportunities, and query any data from the program simply by asking questions in natural language.

A growth-ready integration

The integration between OmniWallet and STM ERP allows you to incorporate loyalty into the daily management process easily and scalably. As the business evolves, you can expand the program with new levels, campaigns, automations, gamification, and omnichannel experiences without changing the usual operation of your ERP.