What types of rewards can I create?
From Loyalty Market → Rewards you can manage five types of rewards, organized into separate tabs: Physical (a product that you send to the customer after redemption), Digital (a reward delivered online via link, file, or code, without the need for shipping), Manual Coupons (a fixed list of codes that you upload, and each customer receives one upon redemption), and Dynamic Coupons (a coupon automatically generated in your ecommerce with the discount rules you define). The All tab allows you to view the complete catalog without filtering by type.
Important notice about dynamic coupons
Dynamic coupons are in beta phase. Before offering one to your customers, generate a test coupon and check in your store that it applies exactly the rules you have defined in the panel.
How to create a dynamic coupon
Go to Loyalty Market → Rewards → Dynamic Coupons tab (or All) and click on "Create Reward".
Select the type "Dynamic Coupons" in the reward type selector and click "Continue".
Choose the ecommerce platform where the coupon will be generated: Shopify, WooCommerce, PrestaShop, or BigCommerce (Magento will be available soon).
Fill in the general details of the reward: name, category, cost in points, visibility, featured, and optionally, description and images.
In the "Coupon Settings" block, decide if you want to allow the coupon to be refunded in points if the customer does not use it, and optionally define a prefix for the generated code.
Choose the type of discount from the five available options: fixed amount, percentage, buy X and get Y, free shipping, or free product, and fill in the specific fields of the chosen option (amount or percentage, and what it applies to: the entire order or another condition).
If needed, expand and configure the optional sections: Minimum Requirement (for example, a minimum order amount), Usage Limits (total uses and whether a single use per customer is allowed), Combinations (if the coupon can be combined with other discounts at checkout), and Scheduling (when the coupon activates after redemption, when it expires, and if points are automatically refunded in case of expiration without use).
Save the reward with "Create Coupon". Before publishing it, generate a test coupon and verify in your store that the discount is applied correctly.
Improvements in other types of rewards
Along with dynamic coupons, the creation and editing experience for the other types of rewards has been renewed: the forms for physical and digital products now include an enriched description editor, clearer image management, availability restriction by loyalty levels, and customizable product attributes (for example, size or color). All types of rewards share this same common configuration base, making the management of the entire catalog more consistent.